Pueblo City & County 

COVID-19 5 Star 
Certification Program 

The program encourages businesses to implement safety measures beyond what is already required by public health orders and guidelines. Depending on where Pueblo County falls on the COVID-19 dial, certified businesses can accelerate their reopening and are eligible for less restrictive capacity caps. 
The program is completely voluntary and also serves as an expanding directory of establishments recognized for their efforts to keep their communities safe and open.

How it Works



Review the program docs and guidelines to ensure your business meets the criteria. 


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When applications are open, fill out and send in your application along with your safety and prevention plan. 



The Certification & Inspection committee will review your application and schedule a site visit to review. 



Businesses who meet all the criteria may be awarded the 5- Star Certification and are added to our online listings. 


State Approval

Certification depends on the state's approval and the current COVID-19 status in Pueblo County

Ongoing Compliance & Certification Status

Compliance: Once a business receives the 5-Star Certification, it will be routinely evaluated, ensuring continued adherence to the standards and criteria needed to be a “5-Star” Business under the Variance Protection Program (VPP).  

Certification Status: The state of Colorado must approve Pueblo County before any business is granted certification into the 5-Star program.  Certification is dependent on Pueblo County's COVID-19 level on the state's dial in addition to other criteria. Certification in the 5-Star Program is not guaranteed and may be suspended at any time if the numbers in Pueblo County increase to a higher risk level on the COVID-19 dial or if the state of Colorado removes Pueblo County from the program. 
Application STATUS: OPEN

Filling out this application starts the certification process. It does not automatically enroll your business into the 5 Star Program.

Go to Application →

Program Application

State Application Status: The state of Colorado is reviewing The City of Pueblo and Pueblo County's application to launch the program.

Local Business Application Status: The City & County of Pueblo is now accepting applications to join the COVID-19 5 Star Certification Program. There is no cost to apply. 

Prepare your business for certification by:
✓ Reviewing the required documents
✓ Working on implementing the necessary guidelines in your business
✓ Attending the 5-Star Certification Guidance virtual class 


Business applications must include your business contact information, hours of operation, occupancy limit and an attached Safety & Prevention Plan. An example template is available below. 

Prevention Plan Guidelines
Safety & Prevention Plan Example

For questions about the application process, certification, or compliance, please contact Karen Willson at kwillson@pueblo.us.

Frequently Asked Questions

1. Is Pueblo County approved for the program?
Pueblo County must maintain a two-week incidence in the appropriate dial level (Orange: lower than 350, Yellow: lower than 175, Blue: lower than 75) per 100,000 for all of the past 7 days. Pueblo County from December 28-January 10 was at 400.3 per 100,000. 0 days out of the last 7 are below 350 per 100,000.

2. Does my business need to provide proof of proper ventilation under the state requirements?
Business will be required to provide some type of receipt for service detailing what was done, or an HVAC representative can certify compliance during a site visit.

3. Do customers have to wear their masks in between eating or drinking?
Wearing masks is a requirement by the State of Colorado and must be enforced. Wearing masks should be encouraged when speaking with employees or staff but is not required once some type of food or beverage service is provided at the table. Masks must also be worn when moving around the business.

4. How are businesses required to screen customers for symptoms, perform temperature checks or ask questions?
Only the health questions are required. It is recommended, not mandatory to take temperatures if businesses can do so.

5. What is required to record a customer's name and what about parties with multiple people?
Only the head of the party must be documented along with the size of the party. This information must be retained for 30 days.

View More Program FAQs

Training Classes

5-Star Certification Guidance

Friday, January 15, 2021 from 9:30am – 11:00am
Monday, January 18, 2021 from 2:00pm – 3:30pm
Monday, January 25, 2021 from 2:00pm – 3:30pm
1 Hour Class with 30 Minute Q&A
Instructors: Carma Loontjer & Brian Estrada

» Basic Overview of 5-Star to help business owners fully understand the program.

» We will Review the different Covid Wheel Levels and explain how the 5-star program works with each level.

» Explain and Review the Certified Qualifications for businesses.

» Review the application process and give guidance.

» Review the BERT Safety Plan Template and give guidance for completion.

» After class business owners will go back to complete application and safety plan template and then call the SBDC and schedule a virtual appointment with our consultant to review documents before submission to the state.

Get Started
This class is recommended for businesses to better understand the 5-Star program and know the requirements. After the class, business owners will have access to additional resources and a consultant to review documents prior to submitting an application.
Register for Training Class →
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